Privacy Policy - Aqua Park

Privacy and Cookie Policy

Effective Date: April 2025

Welcome to AquaPark, the official online platform for updates and information about the development of AquaPark in South Africa.

We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

Who We Are

This website is owned and operated by AquaPark, responsible for the development and communication surrounding AquaPark, a world-class aquatic centre currently under development in Pietermaritzburg.

What Information We Collect

We may collect the following types of personal information:

Name and surname
Email address
Contact number
Location (e.g., city, province)
IP address
Information collected through cookies (see Cookie Policy below)

We collect this data when:

You fill out contact forms
You subscribe to updates or newsletters
You engage with our content or website features
You communicate with us directly

How We Use Your Information

We may use your information to:

Respond to your enquiries
Send you updates and news related to the pool park
Improve our website and communication efforts
Comply with legal or regulatory obligations
Analyse website performance and user engagement

We do not sell or rent your personal data to third parties.

Legal Basis for Processing

We process your information based on:

Your consent
Our legitimate interest to communicate and promote the development of the pool park
Compliance with legal obligations

Data Storage and Security

Your personal information is stored on secure servers and is protected through industry-standard safeguards such as SSL encryption and restricted access controls.

We will retain your personal data only for as long as is necessary to fulfil the purposes outlined above or as required by law.

Your Rights

Under POPIA, you have the right to:

Access the personal data we hold about you
Correct or update your information
Withdraw your consent at any time
Lodge a complaint with the Information Regulator (South Africa) if you believe your data has been misused

To exercise any of these rights, please contact us.

Third-Party Services

This website may contain links to third-party services or platforms (e.g., embedded maps, social media pages). Please note that these sites have their own privacy policies, and we are not responsible for their data practices.

Cookie Policy

Cookies are small text files stored on your device when you visit our site. They help us understand how visitors use the site and improve user experience.

What Cookies We Use

Essential Cookies – Enable basic website functionality such as page navigation and access to secure areas.

Analytics Cookies – Help us understand website traffic and usage patterns (e.g., Google Analytics).

Marketing Cookies – May be used in future to track visitor behaviour for marketing purposes.

Managing Cookies

You can set your browser to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect your experience on the website.

To manage cookies in your browser, visit:

Chrome: https://support.google.com/chrome/answer/95647

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/en-za/guide/safari/sfri11471/mac

Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. The latest version will always be available on our website, with the effective date clearly shown at the top.

If you have any questions or concerns regarding your privacy or how we use your information, please contact:

Email: ceo@aquapark.co.za